Terms of use

Last updated 11 November 2026

These terms apply when you use an "Ask" chat run by Aussie-AI Ltd, or buy a digital product from us. "The creator" means the creator or brand named on the page you are using or buying from.

Creators who work with us have a separate written agreement. These terms are not that agreement.

1. Who we are

Aussie-AI Ltd, a company registered in England and Wales (company no. 17193460), 5 Brayford Square, London E1 0SG. Contact: hello@kudohive.com.

2. What the chat is

2.1 A chat run by AI software. It answers questions using what the creator has posted publicly, and any other material the creator has given us for it, in their style.

2.2 It is an AI. It is not the creator. The creator does not read your questions or write the answers.

2.3 Some chats are only for the creator's paying members, and you sign in to use them. Others are open to anyone, with no sign-in. The page tells you which.

2.4 Answers come from the creator's material. If it does not cover your question, the chat will say so. It can still get things wrong.

2.5 It is not professional advice. The chat does not give medical, legal, financial or mental-health advice. Do not rely on it for decisions about your health, money or legal position. In an emergency, call your local emergency number.

2.6 Links in answers. An answer may link to one of the creator's own products, or to a product or tool the creator recommends. Where the creator may earn a commission, the link is labelled "Affiliate link" and says so. Anything you buy through a link is sold by whoever runs that page, on their terms.

3. Who can use it

3.1 You must be 18 or over.

3.2 Do not share your sign-in link or let anyone else use your sign-in.

3.3 We pay for each answer, so each chat has fair limits on how many questions can be asked. A members' chat has a monthly limit for each person; a public chat has a daily limit for each visitor and for the whole chat. The chat tells you when you reach one.

3.4 Do not use the service to break the law, to harass anyone, to try to extract the underlying material in bulk, or to try to make the chat say things that are harmful.

3.5 The chat is free to use. If you are a creator's member, what you pay the creator is between you and them, on their terms. We do not charge you for the chat.

4. Buying a digital product from us

4.1 Some products made with a creator are sold by us, Aussie-AI Ltd. For those, we are the seller, and the creator receives a share of the sale. Payment is taken by Whop, our payment provider.

4.2 The price is shown at checkout. We sell only to people in the United States, the United Kingdom, Canada, Australia and New Zealand.

4.3 14-day refund. If you ask within 14 days of buying, we refund you in full, whatever the reason.

4.4 A product is for your own use. Do not copy, share or resell it.

4.5 A product is general information from the creator's own experience. It is not professional advice (see 2.5).

5. If you already have a chat subscription

We no longer sell subscriptions to chats. If you bought one before, you can cancel any time from your Whop account or by emailing us, and you are not charged again. If you ask within 14 days of your first payment, we refund it in full.

6. If a chat closes

The creator can ask us to close their chat, and we can close it ourselves. Products you have already bought from us are not affected.

7. Our responsibility to you

7.1 We will provide the service with reasonable care and skill.

7.2 We do not promise that every answer is correct, complete or right for your situation.

7.3 Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Nothing in these terms removes rights you have as a consumer under the law where you live.

7.4 Otherwise, our total liability to you is limited to the amount you paid us in the 12 months before the claim, or £100 if you have paid us nothing.

8. Changes

We may update these terms and will post the new date here. Changes do not affect a product you have already bought.

9. Law

These terms are governed by the law of England and Wales. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts.

10. Complaints

Email hello@kudohive.com. We aim to reply within 5 working days.